Amy Hillyard, a 52-year-old co-owner of the popular Farley’s Coffee shops in Oakland and San Francisco, vanished on March 25, 2026, leaving behind a close-knit family, a thriving business community, and a Bay Area neighborhood stunned by her absence. Described by her husband Chris as someone whose “superpower is to bring out the best in people,” Amy was a devoted mother of two, a passionate community advocate serving as president of the Piedmont East Bay Children’s Choir, and a caregiver known for supporting friends and relatives through difficult times.

Her disappearance has sparked extensive searches involving law enforcement from multiple counties, hundreds of volunteers, drone teams, search dogs, and door-to-door canvassing. A $10,000 reward has been offered for information leading to her safe return. Yet as weeks pass without answers, questions linger about the emotional pressures she faced in the lead-up to that day — and whether domestic tensions, including any reported disagreement with her husband, contributed to the events of March 25.

A Beloved Figure in the Bay Area Coffee Scene

Amy and Chris Hillyard built a family legacy around coffee. The original Farley’s in San Francisco’s Potrero Hill was founded in the 1980s by Amy’s father-in-law, Roger Hillyard, inspired by a family story. The business expanded under Chris and Amy to include an Oakland location (Farley’s East), additional spots, and even airport outlets. For over two decades, Amy was deeply embedded in Oakland’s community, frequenting local spots and fostering connections through her work.

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Workers seen on video denying Jewish customer access to bathroom no longer working at California coffee house

Farley’s East in Oakland became more than a café — it was a gathering place where Amy’s warmth and attentiveness shone. Friends and customers remember her as someone who made others feel seen and uplifted. In statements following her disappearance, the business expressed hope for her safe return, noting her active role in the Oakland community.

The Strain in the Weeks Before: Mental Health and Loss

In the months leading up to March 25, Amy was navigating significant emotional challenges. According to her husband Chris in an exclusive interview with the San Francisco Chronicle, she was recovering from depression and anxiety triggered by multiple losses. These included the death of a close family friend, the loss of one of the family’s dogs, and the emotional toll of providing intensive caregiving for relatives. Chris noted that Amy “prides herself on being there for others,” and these stressors “took their toll.” She sought professional help, attended therapy sessions, was prescribed medication, and was “doing all the right things to heal.”

Friends echoed descriptions of intense emotional strain. While public reports do not detail specific “arguments” or a single explosive disagreement on the day of her disappearance, the broader context of home life under pressure has drawn quiet scrutiny. Investigators have examined whether any tensions inside the household — including possible disagreements with her husband amid her mental health struggles — may have played a role in her state of mind that afternoon. No evidence of foul play, abduction, or crime has been reported by Oakland Police, and there was no note left behind. Amy is considered “at risk” due to an undisclosed medical condition, and being without her medication was described as potentially dangerous.

Her family and friends have emphasized her commitment to recovery. Chris stated there is “no real explanation” for why she went missing, but the community has rallied around the possibility that emotional overwhelm contributed to her actions.

Timeline of March 25: From Therapy to an Open Back Door

The day began ordinarily enough. Chris and Amy had breakfast together at their home in Oakland’s Cleveland Heights neighborhood near Lake Merritt. He dropped her off at a nearby BART station so she could attend a therapy appointment in Walnut Creek. She texted him around 1:40 p.m. to say she was home, and credit card records confirmed the round-trip BART travel.

Shortly after arriving home — within about five minutes — Amy took the family dog for a walk. A neighbor spoke with her during or after the walk, and surveillance footage from a neighboring property captured this interaction. When Chris returned home around 3:15 p.m., the back door was open, and Amy’s personal belongings — including her cellphone, wallet, handbag, and car keys — were left on the kitchen counter. Her car remained at the house.

Surveillance video later placed her near Dimond Park, at the base of Dimond Canyon and its hiking trails, around 4:30 p.m. She was last seen wearing a tan-colored top and tan pants (initial reports) or, in other accounts, a white short-sleeved shirt, light-colored jeans, and white sneakers with black stripes. She stands 5’4” tall, weighs about 120 pounds, with blond hair and hazel eyes.

What happened in the roughly hour between leaving the house and appearing near Dimond Park remains unknown. She left her phone behind, limiting digital tracking. Amy enjoyed hiking in areas like Reinhardt Redwood Regional Park, which friends described as a place of “calm” and retreat for her. Dimond Canyon offered similar trails with dense foliage, creeks, and paths winding through wooded areas — terrain that searchers later combed extensively.

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The Search Effort: Community in Action

Oakland Police, assisted by the Alameda County Sheriff’s Office and other agencies, launched a major response. No foul play is suspected, but Amy’s at-risk status prompted urgent action, including an emergency alert. On March 31, police, sheriff’s deputies from multiple counties, and about 60 volunteers searched the Dimond District park area without success. Additional efforts targeted the Oakland hills, Lake Merritt neighborhoods, trails, coffee shops, and farmers’ markets she frequented.

Volunteers used Google Maps and Strava to coordinate coverage, canvassed door-to-door, reviewed private surveillance footage, and organized nightly planning sessions. A candlelight vigil brought the community together. Friends like Tejal Patel highlighted the outpouring of support — restaurants donated food, printers provided flyers for free — mirroring Amy’s own generosity.

As of mid-April 2026, searches continue, with a focus on hiking trails and expanded neighborhoods. Chris Hillyard has released videos and statements urging the public to help: “We won’t stop searching for Amy until we have answers. We believe she is still alive.” He described the family’s pain as “unbearable” at times but credited community efforts with giving them strength. “My daughters and I… are suffering, and we just want her to come home.”

A dedicated site, bringamyhome.com, shares updates and ways to assist.

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The Unanswered Question: What Happened After She Left?

The core mystery persists: after leaving her home on Radnor Road around 2 p.m., walking the dog, and being captured on video near Dimond Park at 4:30 p.m., where did Amy go? Did emotional strain lead her to seek solitude in familiar trails? Could a moment of overwhelm — possibly compounded by any unreported home tensions — have prompted her to wander without her phone or medication?

Police continue reviewing hours of surveillance footage and following leads. The family has expressed gratitude for the support while acknowledging the growing pain with each passing day. Chris has said Amy made him and others “a better person,” and now the community is channeling that same energy to bring her home.

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Amy Hillyard’s case highlights the vulnerabilities many face amid mental health struggles, even those who appear strong and supportive to others. Friends and investigators quietly probe the “argument before she vanished” narrative — not as accusation, but as context for her state of mind. Was there tension at home that afternoon? How did it intersect with her therapy session, recent losses, and decision to walk the dog?

For now, the focus remains on hope and action. Anyone with information is urged to contact the Oakland Police Department’s Missing Persons Unit at (510) 238-3641. As one friend put it, the community wants Amy to know: “We love her and… will welcome her with open arms.”

The Bay Area waits, searching trails, reviewing footage, and holding space for a woman whose presence brightened so many lives. The question of what happened after she left the house that night — and whether unresolved emotional strain played a part — hangs in the quiet neighborhoods and wooded canyons where she was last seen.